TERMS AND CONDITIONS
Last Updated: 18 December 2025
1. INTRODUCTION
1.1 About Us
These Terms and Conditions (“Terms”) govern your use of the website operated at manyusolidaritygroup.org (the “Website”) and all related services provided by:
MANYU SOLIDARITY LIMITED
Company Number: 15334597
Registered Office: 18 Firs Drive, Harrogate, England, HG2 9HB
Email: info@manyusolidaritygroup.org
Telephone: +44 7899 980426
(referred to as “we”, “us”, “our”, “MABSOF”, or “the Company”)
1.2 Acceptance of Terms
By accessing or using our Website and Services, you confirm that:
- You have read, understood, and agree to be bound by these Terms
- You are at least 18 years of age or have parental/guardian consent
- You have the legal capacity to enter into a binding agreement
- Your use complies with all applicable laws and regulations
If you do not agree to these Terms, you must immediately cease using our Website and Services.
1.3 Definitions
- “Services” means all services provided through our Website, including membership registration, event bookings, donations, educational resources, and community support programmes
- “User”, “you”, or “your” refers to any individual or entity accessing our Website or Services
- “Content” means all text, images, audio, video, data, and other materials available on our Website
- “Member” means an individual who has registered for MABSOF membership
- “Personal Data” has the meaning given in the UK General Data Protection Regulation (UK GDPR)
2. CHANGES TO TERMS
2.1 Right to Modify
We reserve the right to modify these Terms at any time at our sole discretion. Changes may be made to:
- Reflect changes in law or regulatory requirements
- Implement new features or services
- Improve clarity or accuracy
- Address security or operational concerns
2.2 Notification of Changes
Where changes are material, we will provide reasonable notice by:
- Posting a notice on our Website homepage
- Sending email notification to registered users
- Displaying a prominent banner on the Website
Material changes will take effect no earlier than 14 days after notification, unless a shorter period is required by law.
2.3 Continued Use
Your continued use of our Website or Services after changes take effect constitutes acceptance of the revised Terms. If you do not agree with the changes, you must discontinue use immediately.
3. USE OF SERVICES
3.1 Permitted Use
You may use our Website and Services for lawful purposes only, including:
- Learning about Manyu culture, history, and community
- Registering for MABSOF membership
- Making donations to support our programmes
- Booking tickets for cultural events
- Accessing educational resources
- Participating in community forums (where available)
3.2 Prohibited Conduct
You must not:
- Violate any applicable law, regulation, or third-party right
- Use our Services for any fraudulent, abusive, or unlawful purpose
- Impersonate any person or entity or misrepresent your affiliation
- Transmit viruses, malware, or other harmful code
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the integrity or performance of our Services
- Harvest or collect personal data of other users without consent
- Use automated systems (bots, scrapers) without our written permission
- Post or transmit defamatory, obscene, threatening, or discriminatory content
- Infringe intellectual property rights of any party
- Engage in any activity that damages our reputation or relationships
3.3 Enforcement
We reserve the right to:
- Investigate any suspected violations of these Terms
- Remove or disable access to any content that violates these Terms
- Terminate or suspend user accounts without prior notice
- Report illegal activity to law enforcement authorities
- Take legal action to protect our rights and interests
4. ACCOUNT REGISTRATION
4.1 Account Creation
To access certain Services (including MABSOF membership), you must create an account by providing:
- Full legal name
- Email address
- Postal address
- Telephone number
- Date of birth
- Any other information reasonably required
4.2 Account Security
You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activities that occur under your account
- Ensuring your account information remains accurate and current
- Notifying us immediately of any unauthorized use or security breach
You must not:
- Share your account credentials with any third party
- Allow others to access your account
- Create multiple accounts for the same individual
4.3 Account Termination
We reserve the right to suspend or terminate your account if:
- You breach these Terms
- Your account is used for fraudulent or illegal activity
- You provide false or misleading information
- We are required to do so by law or court order
- Your membership lapses due to non-payment
You may terminate your account at any time by contacting us at info@manyusolidaritygroup.org.
5. MEMBERSHIP TERMS
5.1 MABSOF Membership
Membership of MABSOF (Manyu Bereavement Support Fund) is subject to:
- Payment of applicable membership fees
- Acceptance of our membership policies and bylaws
- Eligibility criteria as determined by the organisation
- Compliance with our Code of Conduct
All members must read and agree to the MABSOF Bylaws, which form an integral part of the membership agreement.
5.2 Membership Benefits
Members are entitled to benefits as described on our Website, which may include:
- Access to cultural events and festivals
- Bereavement support fund (subject to eligibility criteria, MABSOF Bylaws, and 180-day waiting period)
- Educational programmes and language classes
- Community networking opportunities
- Member-exclusive newsletter and updates
Benefits may change from time to time at our discretion with reasonable notice to members.
5.3 Membership Fees
- Membership fees are as stated on our Website
- Fees are non-refundable except as required by law or as specified in the MABSOF Bylaws
- We reserve the right to modify fees with 30 days’ notice
- Failure to pay fees may result in suspension or termination of membership
5.4 Bereavement Support Fund
Access to the £10,000 bereavement support fund is governed by the MABSOF Bylaws and is subject to:
- Active membership for a minimum of 180 consecutive days from the date of registration
- Completion of all verification and documentation requirements
- Approval by the Board of Directors in accordance with the bylaws
- Compliance with all terms and conditions specified in the MABSOF Bylaws
Important: The MABSOF Bylaws contain detailed provisions regarding:
- Eligibility criteria for bereavement support
- Application and claims procedures
- Benefit calculation and payment terms
- Grounds for disqualification or suspension
- Appeals and dispute resolution processes
Members are strongly advised to read the bylaws in full before applying for bereavement support. In the event of any conflict between these Terms and Conditions and the MABSOF Bylaws, the MABSOF Bylaws shall prevail with respect to bereavement fund matters.
5.5 Membership Obligations
By registering for MABSOF membership, you:
- Confirm you have read and understood the MABSOF Bylaws
- Agree to abide by all provisions contained in the bylaws
- Acknowledge that the Board of Directors has final discretion over bereavement fund claims
- Accept that decisions made in accordance with the bylaws are binding
6. DONATIONS AND PAYMENTS
6.1 Charitable Purpose
Donations to MANYU SOLIDARITY LIMITED support our charitable objectives, including:
- Cultural preservation and education
- Community support programmes
- Bereavement assistance
- Youth and educational initiatives
6.2 Payment Processing
Payments are processed securely through third-party payment processors. We do not store complete payment card details on our servers.
6.3 Donation Policy
- All donations are voluntary
- Donations are generally non-refundable except as required by law
- We will issue receipts for donations upon request
- Donations may be tax-deductible (consult your tax advisor)
6.4 Refunds
Refunds may be granted at our discretion for:
- Duplicate payments made in error
- Technical errors during payment processing
- Event cancellations where no alternative is offered
Refund requests must be submitted within 14 days to info@manyusolidaritygroup.org.
7. MABSOF BYLAWS AND GOVERNANCE
7.1 Incorporation of Bylaws
The MABSOF Bylaws are incorporated into these Terms and Conditions by reference and govern all aspects of:
- MABSOF membership structure and administration
- Bereavement support fund eligibility and claims
- Member rights, responsibilities, and obligations
- Governance procedures and Board authority
- Dispute resolution and appeals processes
7.2 Accessing the Bylaws
The current version of the MABSOF Bylaws is available at:
https://manyusolidaritygroup.org/wp-content/uploads/2025/12/BYLAWS-OF-THE-MANYU-BEREAVEMENT-SUPPORT-FUND-MABSOF.pdf
A printed copy may be requested by contacting:
Email: info@manyusolidaritygroup.org
Telephone: +44 7899 980426
7.3 Amendments to Bylaws
The MABSOF Bylaws may be amended from time to time in accordance with the amendment procedures set forth in the bylaws themselves. Material changes will be communicated to members via:
- Email notification to registered email addresses
- Notice posted on the Website homepage
- Notice in the member newsletter
Continued membership after notification of bylaw amendments constitutes acceptance of the revised bylaws.
7.4 Precedence
In the event of any conflict or inconsistency between these Terms and Conditions and the MABSOF Bylaws:
- For bereavement fund matters: The MABSOF Bylaws shall take precedence
- For general Website and service use: These Terms and Conditions shall take precedence
- For all other matters: These Terms and Conditions and the MABSOF Bylaws shall be read together as complementary documents
7.5 Board Discretion
The Board of Directors of MANYU SOLIDARITY LIMITED retains final authority over:
- Interpretation of the MABSOF Bylaws
- Eligibility determinations for bereavement support
- Administration of the bereavement fund
- Membership disputes and appeals
- Amendments to governance procedures
Board decisions made in good faith and in accordance with the bylaws shall be final and binding, subject to applicable law.
8. INTELLECTUAL PROPERTY RIGHTS
8.1 Our Intellectual Property
All content on our Website, including but not limited to:
- Text, graphics, logos, images, audio, and video
- Software, code, and technical elements
- The “MABSOF” name and logo
- Design, layout, and “look and feel”
is owned by or licensed to MANYU SOLIDARITY LIMITED and protected by:
- Copyright law (Copyright, Designs and Patents Act 1988)
- Trade mark law
- Database rights
- Other intellectual property laws of England and Wales
8.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to:
- Access and view content for personal, non-commercial use
- Download materials expressly designated as downloadable
- Print single copies for personal reference
You must not:
- Reproduce, modify, or create derivative works from our content
- Distribute, sell, or commercially exploit our content
- Remove copyright notices or proprietary markings
- Frame or link to our Website in a manner that suggests endorsement
8.3 User Content
If you submit content to our Website (comments, testimonials, photographs):
- You retain ownership of your content
- You grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your content for our charitable purposes
- You represent that you own or have permission to use all content you submit
- You waive any moral rights that may prevent us from using your content
8.4 Copyright Infringement
If you believe content on our Website infringes your copyright, contact us at info@manyusolidaritygroup.org with:
- Your contact information
- Description of the copyrighted work
- Location of the allegedly infringing material
- Statement of good faith belief
- Statement of accuracy under penalty of perjury
- Your physical or electronic signature
9. THIRD-PARTY SERVICES AND LINKS
9.1 Third-Party Services
Our Website may integrate third-party services including:
- Payment processors (Stripe, PayPal, etc.)
- Social media platforms
- Email marketing services
- Analytics tools
- Event management platforms
9.2 External Links
Our Website may contain links to third-party websites. We are not responsible for:
- Content, privacy practices, or terms of third-party sites
- Goods or services offered by third parties
- Any loss or damage arising from your use of third-party sites
9.3 No Endorsement
Links to third-party websites do not constitute endorsement. Access and use third-party services at your own risk.
10. PRIVACY AND DATA PROTECTION
10.1 Data Protection
We process personal data in accordance with:
- UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
- Privacy and Electronic Communications Regulations 2003
- Our Privacy Policy (available separately)
10.2 Types of Data Collected
We may collect and process:
- Identity information (name, date of birth)
- Contact information (email, phone, address)
- Financial information (payment details, donation history)
- Technical information (IP address, browser type)
- Usage data (pages visited, time on site)
10.3 Legal Basis for Processing
We process personal data on the following legal bases:
- Consent: Where you have given explicit consent
- Contract: To fulfill our contractual obligations (membership)
- Legitimate Interests: To operate and improve our services
- Legal Obligation: To comply with applicable laws
10.4 Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data (right to be forgotten)
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent
To exercise these rights, contact: info@manyusolidaritygroup.org
10.5 Data Security
We implement appropriate technical and organisational measures to protect personal data, including:
- Encryption of sensitive data
- Secure server infrastructure
- Regular security assessments
- Staff training on data protection
11. COOKIES
11.1 Use of Cookies
Our Website uses cookies to:
- Enable essential functionality
- Remember your preferences
- Analyze website traffic
- Improve user experience
11.2 Cookie Consent
By using our Website, you consent to our use of cookies as described in our Cookie Policy (available separately).
11.3 Managing Cookies
You can control cookies through your browser settings. Disabling cookies may affect Website functionality.
12. DISCLAIMERS AND LIMITATIONS OF LIABILITY
12.1 “As Is” Basis
Our Website and Services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or completeness of content
- Uninterrupted or error-free operation
12.2 No Guarantee
We do not guarantee that:
- Our Services will meet your specific requirements
- Our Services will be available at all times
- Defects will be corrected promptly
- Our Services are free from viruses or harmful components
12.3 Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for:
Indirect or Consequential Losses: Including but not limited to loss of profits, revenue, business, data, or goodwill, whether foreseeable or not
Direct Losses: Our total liability for direct losses shall not exceed the greater of:
- £100; or
- The amount you have paid to us in the 12 months preceding the claim
12.4 Exceptions
Nothing in these Terms excludes or limits our liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any liability that cannot be excluded or limited under English law
12.5 Your Responsibility
You are solely responsible for:
- Your use of our Services
- Any content you submit
- Maintaining backup copies of any content you upload
- Ensuring your equipment and software are secure
13. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless MANYU SOLIDARITY LIMITED, its directors, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:
- Your breach of these Terms
- Your violation of any law or regulation
- Your infringement of third-party rights
- Your use or misuse of our Services
- Any content you submit to our Website
This indemnification obligation shall survive termination of these Terms.
14. TERMINATION
14.1 Termination by Us
We may immediately terminate or suspend your access to our Services without prior notice if:
- You breach these Terms
- We reasonably believe your actions may cause legal liability or harm
- We are required to do so by law or court order
- We cease operating the Website
14.2 Termination by You
You may terminate your use of our Services at any time by:
- Ceasing to access the Website
- Closing your account (contact info@manyusolidaritygroup.org)
- Requesting deletion of your personal data (subject to legal retention requirements)
14.3 Effect of Termination
Upon termination:
- Your right to use our Services immediately ceases
- We may delete or retain your account data as required by law
- Provisions intended to survive termination shall remain in effect
- You remain liable for any outstanding obligations
14.4 Survival
The following provisions shall survive termination:
- Intellectual Property Rights
- Disclaimers and Limitations of Liability
- Indemnification
- Governing Law and Jurisdiction
- Any provisions that by their nature should survive
15. GOVERNING LAW AND JURISDICTION
15.1 Applicable Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
15.2 Jurisdiction
Any disputes arising from or relating to these Terms or your use of our Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15.3 Dispute Resolution
Before commencing legal proceedings, we encourage you to contact us at info@manyusolidaritygroup.org to resolve disputes amicably.
16. EVENTS AND BOOKINGS
16.1 Event Registration
When booking events through our Website:
- You agree to provide accurate information
- Tickets are subject to availability
- Confirmation emails do not guarantee entry if oversold
- We reserve the right to refuse entry
16.2 Cancellations and Refunds
- If we cancel an event, you will receive a full refund or alternative date
- If you cancel, refunds are at our discretion based on notice period
- Refund requests must be made within 7 days of event cancellation
16.3 Event Conduct
At events, you must:
- Comply with venue rules and staff instructions
- Respect other attendees and property
- Not engage in disruptive, offensive, or illegal behavior
We reserve the right to remove individuals who breach conduct standards without refund.
17. COMPLAINTS AND FEEDBACK
17.1 Making a Complaint
If you have a complaint about our Services:
Step 1: Contact us at info@manyusolidaritygroup.org with:
- Your name and contact information
- Description of the issue
- Desired resolution
Step 2: We will acknowledge your complaint within 5 working days
Step 3: We will investigate and respond within 20 working days
Step 4: If unresolved, you may escalate to our Board of Directors
17.2 External Resolution
If we cannot resolve your complaint, you may seek external resolution through:
- Citizens Advice Bureau
- Trading Standards
- Alternative Dispute Resolution (ADR) provider
- Small Claims Court (for financial disputes under £10,000)
18. ACCESSIBILITY
We are committed to ensuring our Website is accessible to all users, including those with disabilities. If you experience accessibility issues, please contact us at info@manyusolidaritygroup.org.
19. FORCE MAJEURE
We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to:
- Acts of God (natural disasters, severe weather)
- War, terrorism, or civil unrest
- Government actions or regulatory changes
- Internet service failures
- Pandemics or public health emergencies
- Labor disputes or industrial action
20. SEVERABILITY
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction:
- That provision shall be deemed severed
- The remaining provisions shall remain in full force and effect
- We will replace the invalid provision with a valid provision that reflects the original intent
21. WAIVER
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or our right to enforce it in the future.
22. ENTIRE AGREEMENT
These Terms and Conditions, together with:
constitute the entire agreement between you and MANYU SOLIDARITY LIMITED regarding your use of our Services and supersede all prior agreements and understandings, whether written or oral.
23. ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to any successor or affiliate without restriction.
24. NOTICES
24.1 To You
We may provide notices to you by:
- Email to your registered email address
- Posting on our Website
- Physical mail to your registered address
24.2 To Us
All notices to us must be sent to:
MANYU SOLIDARITY LIMITED
18 Firs Drive, Harrogate, England, HG2 9HB
Email: info@manyusolidaritygroup.org
Telephone: +44 7899 980426
25. LANGUAGE
These Terms are drafted in English. Any translations are provided for convenience only. In case of conflict, the English version shall prevail.
26. CONTACT INFORMATION
For questions, concerns, or requests regarding these Terms, please contact us:
MANYU SOLIDARITY LIMITED
Company Number: 15334597
Registered Office: 18 Firs Drive, Harrogate, England, HG2 9HB
Email: info@manyusolidaritygroup.org
Telephone: +44 7899 980426
Office Hours: Monday to Friday, 9:00 AM – 5:00 PM GMT
Important Documents:
27. ACCEPTANCE
By using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Last Updated: 18 December 2025
Effective Date: 18 December 2025
